by John Kypriotakis | Feb 7, 2013 | Customer Service, Management, Sales
“Can you hear me now? No? Really? How about now, better? Ok, hold on, ahmmm, how about now? Oh good, ok, so, what I was trying to say… ” No, this is not a new take on an old commercial. It was actually an attempt at a conversation I happened to overhear while waiting...
by John Kypriotakis | Dec 3, 2012 | Customer Service, HR, Management, Sales
The previous time management related post “Managing the Time of your Life” focused primarily on an individual’s own management of time resources. Working with others adds another dimension – team time management. As challenging as it is to...