by John Kypriotakis | Jan 26, 2015 | Customer Service, Management, Marketing, Sales
… and then I found myself unable to talk for a few days. (I will not bore you with the details but it had something to do with laryngitis and damaged vocal chords.) Anyway, here’s what I’m getting at: Even though I believe that I am a good listener and...
by John Kypriotakis | Jul 21, 2014 | Management, Sales
Another waste of time… Brain Drain session… Dreadful hour… Is this how your sales team describes what you had hoped was a productive, interactive, motivating, fun and exciting sales meeting? Are sales meetings in your organization seen as a necessary evil or a real...
by John Kypriotakis | Sep 13, 2013 | Customer Service, Management, Sales
DEALING WITH ADVERSITY You’ve had one of those days… you know bad news from a client, conflict with a peer, bad luck or timing on a crucial project, or whatever. Bottom line, something went horribly wrong, and the rest of your day, week, or month may very well be...
by John Kypriotakis | Sep 7, 2012 | HR, Management
(The following suggestions do not constitute legal advice. To fully protect your rights and the rights of your business, always consult a licensed attorney in your state.) What is a non-compete agreement? A non-compete agreement, often referred to as a “covenant not...
