by John Kypriotakis | Sep 6, 2013 | Customer Service, Management, Sales
Lately I’ve been feeling like the more I do, the less I actually get done. Allow me to explain. Real quick though, let me just check some e-mail messages that came in as I was writing this. Actually, while I’m at it, now is probably a good time to take a peek at my...
by Linda Whitehead | Sep 3, 2013 | Management, Marketing
I recently wrote this article for Willow Printing Group’s (www.willowprint.com) BeyondPrint newsletter, and it is re-published here with their permission. Why You Need a Marketing Plan In the simplest terms, your marketing plan is your guiding light for achieving your...
by John Kypriotakis | Aug 28, 2013 | Management, Sales
… From the archives, but worth another read: At one of our recent meetings I asked Lucky, “So, how do you do it?” His answer was brief: great products, great team and proper networking. That was a good start, but I definitely wanted to hear more. Lucky is a...
by John Kypriotakis | Feb 7, 2013 | Customer Service, Management, Sales
“Can you hear me now? No? Really? How about now, better? Ok, hold on, ahmmm, how about now? Oh good, ok, so, what I was trying to say… ” No, this is not a new take on an old commercial. It was actually an attempt at a conversation I happened to overhear while waiting...
by John Kypriotakis | Dec 3, 2012 | Customer Service, HR, Management, Sales
The previous time management related post “Managing the Time of your Life” focused primarily on an individual’s own management of time resources. Working with others adds another dimension – team time management. As challenging as it is to...
by John Kypriotakis | Sep 7, 2012 | HR, Management
(The following suggestions do not constitute legal advice. To fully protect your rights and the rights of your business, always consult a licensed attorney in your state.) What is a non-compete agreement? A non-compete agreement, often referred to as a “covenant not...
