by John Kypriotakis | Nov 1, 2017 | Customer Service, HR, Management, Marketing, Sales
Zig Ziglar was a great story teller and quite an influence in the field of sales training and motivation. Here is a modified and severely shortened version of a favorite Zig Ziglar story: “When geese fly in V formation they can fly much farther” he said as part...
by John Kypriotakis | Sep 13, 2013 | Customer Service, Management, Sales
DEALING WITH ADVERSITY You’ve had one of those days… you know bad news from a client, conflict with a peer, bad luck or timing on a crucial project, or whatever. Bottom line, something went horribly wrong, and the rest of your day, week, or month may very well be...