by John Kypriotakis | Jan 26, 2015 | Customer Service, Management, Marketing, Sales
… and then I found myself unable to talk for a few days. (I will not bore you with the details but it had something to do with laryngitis and damaged vocal chords.) Anyway, here’s what I’m getting at: Even though I believe that I am a good listener and...
by John Kypriotakis | Dec 8, 2014 | HR, Management
So what is new in the world of sales compensation? In a way the more things change, the more they stay the same. Fundamentals don’t change and as such they are always a good place to start. There are at least nine components to successful sales compensation design....
by John Kypriotakis | Jul 21, 2014 | Management, Sales
Another waste of time… Brain Drain session… Dreadful hour… Is this how your sales team describes what you had hoped was a productive, interactive, motivating, fun and exciting sales meeting? Are sales meetings in your organization seen as a necessary evil or a real...
by John Kypriotakis | Feb 27, 2014 | Sales, Uncategorized
It happened again…another expert referenced a statistic that, well, just doesn’t exist. You may have heard this one as well. I’m asked about it quite often and it goes something like this: “Decision makers don’t talk to sales people until 67% of the buying...
by John Kypriotakis | Feb 17, 2014 | Customer Service, Management, Sales
Encouraging the involvement of your whole organization in your marketing, selling and customer service efforts has this as one of its many positive results: the more integrated you become with your customer’s organization the more solid the relationship will be....
